baji5 Privacy Policy

Introduction

baji5 is committed to protecting the privacy and personal data of every player who uses the baji5.vip platform. This Privacy Policy describes in plain language how baji5 collects, stores, uses, and shares information about you when you register an account, make deposits or withdrawals, play games, or otherwise interact with baji5. It applies to all players regardless of the device or browser they use to access the platform.

By creating an account on baji5 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here. If you have questions or concerns about how baji5 handles your data, you may contact us at [email protected] at any time.

What Data We Collect

baji5 collects only the personal data necessary to operate the platform, verify player identities, process payments, and comply with applicable laws. The categories of data we may collect include the following.

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Identity Data

Full name, date of birth, national ID or passport details submitted during KYC verification.

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Payment Data

bKash, Nagad, Rocket, or bank account numbers used for deposits and withdrawals. We do not store full card numbers.

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Device & Tech Data

IP address, browser type, operating system, device type, and session timestamps collected automatically.

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Activity Data

Games played, bets placed, outcomes, session durations, and bonus usage recorded on the platform.

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Usage & Log Data

Pages visited, links clicked, errors encountered, and navigation paths through the baji5 platform.

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Communications Data

Messages sent to baji5 support, including content, date, time, and the channel used (e.g. live chat, email).

How We Use Your Data

1Account & Service Delivery

baji5 uses your identity and contact data to create and manage your account, verify your eligibility to play, process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and connected bank accounts, and deliver the full range of betting and casino services available on the platform.

2Fraud Prevention & Security

We analyse device data, IP addresses, and transaction patterns to detect and prevent fraudulent activity, account takeover attempts, money laundering, and bonus abuse. This processing is necessary to protect both baji5 and legitimate players using the platform.

3Responsible Gaming

baji5 uses activity data — including session duration, deposit frequency, and wagering patterns — to identify players who may be at risk of problematic gambling behaviour. This enables us to proactively apply responsible gaming interventions such as sending limit reminders, flagging accounts for review, or making self-exclusion tools more visible to at-risk players.

4Marketing & Promotions

With your consent (or where permitted by applicable law on the basis of legitimate interest), baji5 may use your contact details to send you information about promotions, bonuses, and seasonal offers relevant to your activity on the platform — for example, BPL season offers for active cricket bettors or Eid bonus notifications. You may opt out of marketing communications at any time by contacting support.

Legal Basis for Processing

baji5 processes personal data only where there is a valid legal basis for doing so. The main legal bases baji5 relies on are: (a) the performance of a contract with you — processing necessary to provide the account, payment, and gaming services you have signed up for; (b) compliance with legal obligations — including anti-money laundering checks, age verification, and record-keeping required by applicable law; (c) legitimate interests — including fraud prevention, platform security, and responsible gaming monitoring; and (d) consent — for marketing communications and any processing not covered by the above bases.

No Sale of Personal Data

baji5 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data shared with service providers is shared solely to enable those providers to deliver services to baji5 — never for the provider's independent commercial use.

baji5 does not share your personal data with third parties except in the circumstances described below. In all cases, data is shared only to the extent necessary for the stated purpose.

1Payment & Technology Providers

baji5 shares necessary payment data with the payment processors (bKash, Nagad, Rocket, Upay, and partner banks) required to execute deposits and withdrawals. baji5 also works with technology service providers for platform hosting, fraud detection, and analytics — these providers act as data processors under contract and are not permitted to use your data for their own purposes.

2Legal & Regulatory Disclosure

baji5 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or in connection with an investigation into suspected illegal activity, fraud, or money laundering. baji5 will notify you of such disclosures where permitted by law.

3Business Transfers

In the event of a merger, acquisition, or sale of all or part of baji5's business, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, baji5 will take reasonable steps to ensure that the acquirer maintains equivalent data protection standards, and affected players will be notified.

Cookies & Tracking Technologies

baji5 uses cookies and similar technologies to operate the platform, remember your session preferences, detect fraudulent logins, and measure platform performance. Cookies are small text files stored on your device by your browser. Some cookies are strictly necessary for the platform to function — for example, the session cookie that keeps you logged in. Others are used for analytics purposes to help baji5 understand how the platform is being used so we can improve it.

Most modern browsers allow you to control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of baji5 — for example, disabling session cookies will prevent you from staying logged in. baji5 does not use third-party advertising cookies or tracking pixels that send your data to external advertising networks.

Data Retention

baji5 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum period required under anti-money laundering regulations. After an account is closed and any mandatory retention period has expired, baji5 will securely delete or anonymise the associated personal data.

Activity logs used for responsible gaming monitoring are retained for the duration of the account and for a defined period after closure to support any post-closure investigations. Marketing consent records are retained until consent is withdrawn and for a short period thereafter to demonstrate compliance.

Data Security

baji5 implements SSL (Secure Sockets Layer) encryption across all data transmissions between your browser and the baji5 platform. Account passwords are stored using one-way cryptographic hashing — baji5 staff cannot read your password in plain text. Access to personal data is restricted to authorised personnel on a need-to-know basis, and all system access is logged and audited.

Despite these measures, no online platform can guarantee absolute security. baji5 encourages players to use strong, unique passwords for their account, to avoid using public Wi-Fi when accessing baji5, and to contact support immediately if they suspect their account credentials have been compromised.

Your Data Rights

As a player whose data is processed by baji5, you have the following rights with respect to your personal data. To exercise any of these rights, contact baji5 support at [email protected] with your account details and a clear description of your request.

Right to Access

You may request a copy of the personal data baji5 holds about you at any time. We will provide this within a reasonable timeframe.
Right to Correction

If you believe any personal data baji5 holds about you is inaccurate or incomplete, you may request that it be corrected or updated.
Right to Deletion

You may request deletion of your personal data where baji5 no longer has a legal basis to retain it. Note that some data must be retained under anti-money laundering or other legal obligations and cannot be deleted on request during the mandatory retention period.
Right to Object

You may object to certain types of data processing — in particular, processing carried out on the basis of legitimate interests. baji5 will assess your objection and stop the relevant processing unless there are compelling legitimate grounds that override your interests.
Right to Withdraw Consent

Where baji5 processes your data on the basis of consent (for example, for marketing emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Players Under 21

baji5 is strictly for players aged 21 and above. baji5 does not knowingly collect personal data from individuals under 21. If we discover that an account has been registered by a person under 21, the account will be immediately closed, any balance returned (net of bonuses), and all associated personal data deleted as soon as the mandatory legal retention periods permit. If you believe a person under 21 has registered on baji5, please notify us immediately at [email protected].

Changes to This Policy

baji5 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes, we will update the date at the top of this page. Your continued use of baji5 following any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed of how baji5 protects your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji5 handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

baji5 Support

For privacy enquiries, email us at [email protected]